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Rescinded Boil Water Notice

Office Closing

Attention Customers,

Due to recent health concerns and Gregg County's mandatory "Shelter-in-Place" order, our office will be CLOSED to customers until further notice.

If you need to make a payment you can use any of the following options:

online at

by phone by calling 1-866-729-2549

drop off at our office drop box located at 5782 Hwy 31 W

by mailing to West Gregg SUD PO Box 1196 Kilgore, TX 75663

You may also email questions to

West Gregg SUD will not be performing any late-payment disconnections during the mandatory "Shelter-in-Place" order.

If you have an emergency, please call our office at 903-983-1816.

We apologize for any inconvenience.

Thank you