West Gregg Special Utility District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
All bills are due on the 15th of each month. Once an account is past due the total amount has to be paid in order to avoid disconnect. If you make a partial payment when your bill is past due, your account will still be subject to disconnect.
It is the customer's responsibility to deactivate your Payclix account when you are no longer a West Gregg SUD customer.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form located on this page as well as in the Forms & Reports Section. Then drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location
You may pay your bill in person at our office address. We accept cash, check, money orders, or creit cards/debit cards. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Online Bill Pay Thru Our Website
Click on Pay Your Bill Now button on this page to be redirected to a secure Website where you can pay your bill online 24/7. Through the website you will be able to make a one time payment or recurring payments with your visa, mastercard, discover, or with an e-check.
Over the Phone Payments
Bills can be paid over the phone with PayClix, which is the same company who handles all online bill payments for West Gregg. That number is 1-866-729-2549.
West Gregg Special Utility District
P.O. Box 1196
Kilgore, TX 75663